Support

Product Warranties

Our guarantees and product warranties are insurance backed and include comprehensive coverage for our torch-on roofing materials, hot and cold roofing applications, and mechanically fastened materials.

Product warranties | Roofing

Industry leading support for our customers

At Wonderbuilds our products are covered by an extensive range of guarantees and product warranties, spanning 10 years to 25 years, each designed to give you the reassurance, that should, in the unlikely event one of our products should fail we’re here to help and support you in putting it right – quickly and efficiently.

Insurance Backed Guarantee (external insurance)

RANGE

ITALIAN RANGE (BROOF T4)

ITALIAN RANGE

MIDA RANGE

CAPSHEET

Broof T4 Capsheet

5Kg Premium Capsheet

Technoelast 5000

UNDERLAY

Broof T4 Underlay

Fleece Underlay

MIDA 2.5Kg Underlay

Arranged separately via insurance company, needs to be fully financed by the client.

Material & Labour 25 Year Guarantee

RANGE

ITALIAN RANGE (BROOF T4)

ITALIAN RANGE

MIDA RANGE

CAPSHEET

Broof T4 Capsheet

5Kg Premium Capsheet

Technoelast 5000

UNDERLAY

Broof T4 Underlay

Fleece Underlay

MIDA 2.5Kg Underlay

Multi-stage process:
1) Contractor submits their own insurance certificate to back up the workmanship
2) System is specified by Wonderbuilds
3) Site survey is booked
4) Pictures of the roof are submitted to demonstrate workmanship
5) The certificate is filled in and issued

Material & Labour Guarantee

MIDA RANGE

Technoelast 5000

25 years

ITALIAN RANGE

BROOF T4 Capsheet

Premium Capsheet

Self Ashesive Capsheet

25 years

ARABIC RANGE

6kg Capsheet

5.5kg Capsheet

5kg Capsheet

4.5kg Capsheet

4kg Capsheet

15 years

Certificate is filled in and issued

Products covered by our warranties

10 year
Guarantee

15 year
Guarantee

20 year
Guarantee

25 year
Guarantee

Product Guarantee Icon (1)

Select and install the correct Wonderbuilds product for the job

If you need any help or advice, contact our specialist team.

Apply for your warranty certificate

Complete the relevant online product application form ensuring all the details are filled in correctly. Application forms can be accessed from each product page or from the product warranty list.

Receive your warranty certificate

Once we have assessed and verified your application we will send you the warranty certificate.

Making a claim

In the unlikely event that you should need to make a claim we’re here to help. Just contact our support team and we’ll guide you through the process quickly and efficiently.